Refund are accepted within 14 days of the date of purchase, subject to 10% restocking fee. With this in mind, we have a 14-day Money Back Guarantee policy for anyone who is not completely satisfied with our services within the first 14 days of purchase . To receive a full refund (not including 10% restocking fee) please contact our sales department . When contacting our sales department to refund, please be ready to provide your name, the order number, and your contact information. Accounts cancelled/terminated by dataclub.eu do not qualify for the 14 day money back guarantee. This also includes accounts suspended for TOS violations, in which the customer decides not to fix the violation.
To cancel an online order , you must contact our sales department within 24 hours. When contacting our sales department to cancel an order, please be ready to provide your name, the order number, and your contact information.
After 14 days of the date of purchase all charges are non-refundable unless expressly stated otherwise, or otherwise provided by applicable law.